Privacy Policy

1. About this Privacy Policy

Savaspin Casino respects the privacy of players and aims to handle personal information responsibly. This Privacy Policy applies to information collected through the website, account services, customer support channels and other services connected with your use of the casino platform. It is written in general terms to explain what information an online casino site may handle, why that information may be needed and what choices may be available to you.

Personal information means information that identifies you or could reasonably be connected with you. Depending on how you use the website, this may include information you provide when registering, records created when you use casino services, details connected with payments and technical information collected when you browse the website. The amount of information handled may vary according to the services you use, the transactions you make and the checks required to protect the account and platform.

You should read this policy together with any privacy notices, account information or other terms shown during registration, verification, payments and support interactions. Some information may be necessary to create an account, process a transaction, provide support or meet an applicable obligation. If you do not provide information that is reasonably required for these purposes, some website features or services may not be available.

Keeping your information accurate

Please provide information that is accurate, complete and current. If your details change, you may be able to update them through your account or request an update by contacting support. Keeping information accurate helps with account administration, identity checks, payment processing, security reviews and important communications about your account. You should also notify support if you believe that information linked to your account is incorrect or has been used without permission.

2. Information we may handle and why

An online casino site typically handles several types of information. The categories below are examples of information that may be collected, received or created when you use Savaspin Casino. Not every category will apply to every player, and the information handled will depend on your account activity and the services you use.

• Account details, such as your name, date of birth, contact details, username, login information and other registration details. These details may be used to create and manage your account, provide services, communicate with you and keep account records accurate.
• Identity and verification information, which may include information from identity documents or other documents requested during a verification process. This information may be used to confirm identity, support age and eligibility checks, prevent unauthorised account use, reduce fraud and meet applicable legal or compliance obligations.
• Payment and transaction records, such as deposits, withdrawals, payment method information, transaction history, gaming activity, account balances and related records. These details help process transactions, investigate payment issues or disputes, protect payment security and maintain accurate financial records.
• Device, connection and usage information, such as an IP address, browser type, operating system, device identifiers, general location information, pages viewed, dates and times of visits and information about how the website is used. This information may help maintain website performance, troubleshoot issues, improve services and identify unusual or potentially fraudulent activity.
• Cookie and similar technology information, including identifiers stored on or read from your device. This information may help remember preferences, keep sessions active, support security, understand general website usage and improve functionality.
• Support and communication records, including messages, requests, feedback, verification enquiries, complaints and records of interactions with customer support. These records help answer questions, resolve problems, review account issues and maintain a history of assistance provided.

How information may be used

Information may be used to operate and administer your account, provide casino services, process deposits and withdrawals, deliver customer support and send important service communications. It may also be used to confirm account details, complete identity verification, monitor security, conduct anti-fraud checks, prevent misuse and investigate activity that appears suspicious, unauthorised or inconsistent with the proper use of the platform.

Information may be handled to meet legal, regulatory, record-keeping and risk-management obligations that apply to online gambling services. This may include maintaining records, responding to lawful requests, dealing with disputes, supporting responsible platform operation and protecting the rights, property and security of players, the website and relevant service providers.

Where permitted, information may be used to understand general player preferences, improve website content and services, measure communications and provide information about products or promotions. Marketing communications will be handled in line with applicable requirements and your communication choices. You can withdraw consent to marketing at any time by contacting support@savaspincasino.click or by using an unsubscribe option where one is included in a marketing message.

3. Sharing, security, cookies and retention

When information may be shared

Information may be shared with carefully selected service providers that help operate the website and casino services. Depending on the service involved, these providers may support hosting, technology, payment processing, identity verification, fraud prevention, security, customer support, communications, analytics or other operational functions. Providers should receive only the information that is relevant to the service they perform and are expected to handle it appropriately.

Information may also be disclosed where reasonably necessary to protect players or the website, investigate suspected fraud or misuse, resolve a dispute, enforce applicable terms, or respond to a lawful request. If business operations change, information may be transferred as part of a restructuring, sale, merger or similar transaction, subject to appropriate privacy protections and any applicable requirements.

Some service providers may handle information in a country other than Australia. Where this occurs, reasonable steps may be taken to protect the information and support appropriate handling in line with applicable privacy requirements. International handling may mean that information is subject to the laws of the country where it is processed.

Protecting personal information

Reasonable administrative, technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security procedures, monitoring, secure transmission methods and restricted access for people who need information to perform their work.

No online service can guarantee complete security. You should keep your login details confidential, use a secure and updated device, avoid sharing access to your account and notify support promptly if you believe your account or information has been accessed without permission. Information may be requested to confirm your identity before an account matter or privacy request is discussed.

Cookies and similar technologies

Cookies are small files or identifiers that a website may place on your device or read from it. They can help the website remember settings, maintain sessions, support security, understand general usage and improve functionality. Some cookies may support analytics or help measure communications and website performance.

You can manage or restrict cookies through your browser settings. Depending on your browser, you may be able to delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. If you disable cookies, parts of the website may not operate as intended, and some account, session or security features may be affected.

How long information is kept

Information may be kept for as long as reasonably necessary for the purposes described in this policy. These purposes may include account administration, customer support, security, fraud prevention, dispute handling, transaction processing and record management. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of, subject to any continuing obligations.

Closing an account does not always result in the immediate deletion of every record. Some account, identity, payment, transaction, security or communication records must be kept for a period required by law, even after an account has been closed. Other records may need to be retained for legitimate security, dispute or operational purposes. Once the relevant retention period ends, information will be handled in accordance with applicable retention and security procedures.

4. Your privacy rights and requests

Depending on the circumstances and applicable privacy requirements, you may have rights in relation to your personal information. These rights may include asking what information is held about you, requesting access to that information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information and withdrawing consent to marketing communications.

How to exercise your data rights

To make a privacy or data request, contact support@savaspincasino.click. Please explain your request clearly and include enough information to help locate the relevant account or records. You may use this contact email to ask for access to your personal information, correction of inaccurate details, deletion of information that no longer needs to be held, or withdrawal of consent to marketing communications.

• Access: ask for a copy or summary of personal information held about you, subject to applicable exceptions and the need to protect other people’s information.
• Correction: identify information that is inaccurate, incomplete or out of date and provide the correct details where appropriate.
• Deletion: ask for personal information to be removed where it is no longer needed or where deletion is otherwise available. Some records may need to be retained for legal, security, fraud-prevention or operational reasons.
• Marketing consent: withdraw permission for marketing communications. You may also use an unsubscribe link included in a marketing message where one is available.

A request may need to be verified before information is disclosed, changed or deleted. This helps protect accounts from unauthorised requests and prevents personal information from being sent to the wrong person. Savaspin Casino may ask for reasonable additional information to confirm identity, clarify the request or assess whether an exception applies.

Some requests may be limited where information must be retained for a period required by law, where deletion would affect security or fraud-prevention processes, or where providing information would adversely affect the rights of another person. If a request cannot be completed in full, the reason may be explained where appropriate.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website and will apply from its stated or effective publication date. You should review this page occasionally so that you remain informed about how information may be handled.